Privacy Policy of Limited Liability Company «Ленинград-Тур», hereinafter LLC «Ленинград-Тур».
This Personal Information Privacy Policy (hereinafter — the Policy) applies to all information that LLC «Ленинград-Тур» may receive about the User during their use of the website leningrad-tours.ru (hereinafter — the Site).
1. DEFINITION OF TERMS
1.1 The following terms are used in this Privacy Policy:
1.1.1. «Site Administration» – authorized employees managing the website, acting on behalf of LLC «Ленинград-Тур», who organize and (or) carry out the processing of personal data, as well as determine the purposes of personal data processing, the composition of personal data subject to processing, and the actions (operations) performed with personal data.
1.1.2. "Personal Data" - any information relating to a directly or indirectly identified or identifiable natural person (subject of personal data).
1.1.3. "Processing of Personal Data" - any action (operation) or set of actions (operations) performed with or without the use of automation tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
1.1.4. "Confidentiality of Personal Data" - a requirement mandatory for compliance by the personnel of Leningrad-Tour LLC or any other person who has gained access to personal data, not to allow their distribution without the consent of the subject of personal data or the existence of another lawful basis.
1.1.5. "Website User" (hereinafter the User) – a person who has access to the Site via the Internet.
1.1.6. "Cookies" - a piece of data sent by a web server and stored on the user's computer, which the web client or web browser sends to the web server each time in an HTTP request when attempting to open a page of the corresponding website.
1.1.7. "IP Address" — a unique network address of a node in a computer network built on the IP protocol.
2. GENERAL PROVISIONS
2.1. Use of the Leningrad-Tour LLC website by the User means consent to this Privacy Policy and the terms of processing of the User's personal data.
2.2. If the User disagrees with the terms of the Privacy Policy, the User must stop using the Leningrad-Tour LLC website.
2.3. This Privacy Policy applies only to the Leningrad-Tour LLC website. Leningrad-Tour LLC does not control and is not responsible for third-party websites that the User may access via links available on the Leningrad-Tour LLC website.
2.4. The website administration does not verify the accuracy of the personal data provided by the User of the Leningrad-Tour LLC website.
3. SUBJECT OF THE PRIVACY POLICY
3.1. This Privacy Policy establishes the obligations of the administration of the Leningrad-Tour LLC website to not disclose and to ensure the protection of the confidentiality of personal data that the User provides at the request of the website administration when registering on the Leningrad-Tour LLC website or when placing an order for the purchase of services.
3.2. Personal data permitted for processing under this Privacy Policy is provided by the User by filling out the registration form on the Leningrad-Tour LLC Website in the "New User Registration" section, which includes the following information:
- the User's mobile phone;
- email address (e-mail);
When filling out the booking form:
- mobile phone of the Recipient of the service;
- Last Name First Name Middle Name of the Recipient of the service.
3.3. Leningrad-Tour LLC protects the Data that is automatically transmitted during the process of visiting pages on which the statistical script of the system is installed
IP address;
information from cookies;
information about the browser (or other program that accesses the site for viewing);
access time;
3.3.1. Disabling cookies may result in the inability to access parts of the Site that require authorization.
3.3.2. The Site collects data on the IP addresses of its visitors. This information is used to identify and resolve technical problems, to prevent fraud and hacker attacks on the site.
3.4. Any other personal information not specified above (purchase history, browsers and operating systems used, etc.) is subject to reliable storage and non-distribution, except in cases provided for in clauses 5.2. and 5.3. of this Privacy Policy.
4. PURPOSES OF COLLECTING THE USER'S PERSONAL INFORMATION
4.1. The Site Administration of Leningrad-Tour LLC may use the User's personal data for the following purposes:
4.1.1. Identification of the User registered on the Leningrad-Tour LLC website, for placing an order and receiving a service.
4.1.2. Providing the User with access to personalized resources of the Leningrad-Tour LLC Site.
4.1.3. Establishing feedback with the User, including sending notifications, requests regarding the use of the Leningrad-Tour LLC Site, the provision of services, processing requests and applications from the User.
4.1.4. Determining the User's location to ensure security and prevent fraud.
4.1.5. Confirming the accuracy and completeness of the personal data provided by the User.
4.1.6. Creating an account for making purchases, if the User has consented to the creation of an account.
4.1.7. Notifying the User of the Leningrad-Tour LLC Site about the status of the Order.
4.1.8. Processing and receiving payments, disputing a payment.
4.1.9. Providing the User with effective customer and technical support in the event of problems related to the use of the Leningrad-Tour LLC Site.
5. METHODS AND TERMS OF PROCESSING PERSONAL INFORMATION
5.1. The processing of the User's personal data is carried out without a time limit, by any lawful means, including in personal data information systems with or without the use of automation tools.
5.2. Leningrad-Tour LLC has the right to transfer the user's personal information to third parties in the following cases:
5.2.1. The User has expressed their consent to such actions;
5.2.2. The transfer is necessary within the framework of the user's use of a particular Service or for the provision of a service to the user;
5.2.3. The User's personal data may be transferred to authorized state authorities of the Russian Federation only on the grounds and in the manner established by the legislation of the Russian Federation.
5.2.4. Such transfer occurs as part of the sale or other transfer of the business (in whole or in part), and the acquirer assumes all obligations to comply with the terms of this Policy with respect to the personal information it receives;
5.2.5. In order to ensure the possibility of protecting the rights and legitimate interests of Leningrad-Tour LLC or third parties in cases where the user violates the User Agreement of the Website services.
5.3. In the event of loss or disclosure of personal data, the Website Administration informs the User about the loss or disclosure of personal data.
5.4. The Website Administration takes the necessary organizational and technical measures to protect the User's personal information from unlawful or accidental access, destruction, modification, blocking, copying, distribution, as well as from other unlawful actions of third parties.
5.5. The Website Administration, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User's personal data.
6. THE WEBSITE ADMINISTRATION SHALL
6.2.1. Use the information received solely for the purposes specified in clause 4 of this Privacy Policy.
6.2.2. Ensure that confidential information is kept secret, not disclose it without the prior written permission of the User, and also not sell, exchange, publish, or disclose by other possible means the transferred personal data of the User, except as provided in clauses 5.2.2 and 5.2.3 of this Privacy Policy.
6.2.3. Take precautions to protect the confidentiality of the User's personal data in accordance with the procedure usually used to protect such information in existing business practice.
6.2.4. Block personal data relating to the relevant User from the moment of the User's request or inquiry, or that of their legal representative or an authorized body for the protection of the rights of personal data subjects, for the period of verification, in the event that inaccurate personal data or unlawful actions are detected.
7. LIABILITY OF THE PARTIES
7.1. The Website Administration, having failed to fulfill its obligations, is liable for losses incurred by the User in connection with the unlawful use of personal data, in accordance with the legislation of the Russian Federation, except in cases provided for in clauses 5.2.2, 5.2.3 and 7.2 of this Privacy Policy.
7.2. In the event of loss or disclosure of Confidential Information, the Website Administration is not liable if such confidential information:
7.2.1. Became public domain before its loss or disclosure.
7.2.2. Was received from a third party before it was received by the Website Administration.
7.2.3. Was disclosed with the consent of the User.
8. DISPUTE RESOLUTION
8.1. Before going to court with a claim regarding disputes arising from the relations between the Website User and the Website Administration, it is mandatory to submit a claim (a written proposal for the voluntary settlement of the dispute).
8.2. The recipient of the claim shall, within 30 calendar days from the date of receipt of the claim, notify the claimant in writing of the results of the consideration of the claim.
8.3. If no agreement is reached, the dispute will be referred for consideration to a judicial body in accordance with the current legislation of the Russian Federation.
8.4. This Privacy Policy and the relations between the User and the Website Administration are governed by the current legislation of the Russian Federation.
9. ADDITIONAL TERMS
9.1. The Website Administration has the right to make changes to this Privacy Policy without the User's consent.
9.2. The new Privacy Policy comes into force from the moment it is posted on the Website of Leningrad-Tour LLC, unless otherwise provided by the new version of the Privacy Policy.
9.3. All suggestions or questions regarding this Privacy Policy should be sent to the email address leningrad-tour@yandex.ru.